Privacy Policy

1. Introduction

Bank of Industry understands the importance of privacy when handling your personal data. We value and protect your information in accordance with the Nigeria Data Protection Act (NDPA) and other applicable laws and regulations. This policy explains how we collect, use, disclose, store, secure, and dispose of your personal data, as well as your rights and how to contact us.

2. Personal Data Collected

We collect various types of information when you interact with our website ( www.boi.ng):

• Contact Information: Name, address, email, phone number, and other details you provide to identify and contact you.
• Device Information: IP address, device identifiers, cookies, and browsing data collected automatically when you visit.
• Location Information: Location data provided by your device, used for analytics, advertising, and service improvement.

3. Conditions for Processing Personal Data

We will only process or transfer your personal data if one of the following applies:

• Consent: You have given clear permission.
• Contract: Processing is necessary to fulfill a contract with you.
• Legal obligation: We must comply with the law.
• Vital interest: To protect someone’s life or safety.
• Public interest: Required for a public task or official authority.
• Legitimate interest: Needed for our or a third party’s legitimate interests.

4. How We Use Your Personal Data

We may use your information to:

• Provide lending and other services you request.
• Enable social network integration (e.g., sharing features).
• Operate and improve website functions, including cookies.
• Partner with third parties (e.g., Google) for analytics and personalization.

5. Your Rights

You have the right to:

• Access and correct your personal data.
• Erase data that is no longer necessary or withdraw consent.
• Object to processing for direct marketing.
• Receive data in a machine-readable format and transmit to another controller.
• Lodge complaints with the NDPC if we violate data protection laws.

6. Data Collection Methods

We collect data via web forms, cookies, and our chat-box to process requests and improve services.

7. Cookies

We use cookies for:

• Necessary functions (e.g., navigation, secure areas).
• Preferences (e.g., language settings).
• Statistics (anonymous analytics).
• Marketing (targeted ads).

8. Transfer of Personal Data

Personal data may be shared internally or with third parties when required by law, or stored and transferred outside Nigeria under appropriate safeguards.

9. Data Security

We implement organizational and technical measures to protect your data, retain it for up to 10 years after our relationship ends, and notify authorities of breaches within 72 hours.

10. Policy Updates

We may update this policy at any time. Please review it regularly for changes.

11. Contraventions & Sanctions

Any violations of this policy are subject to the sanctions outlined in our Data Protection policy.

12. Complaints & Enquiries

For questions or complaints, contact us at:
Bank of Industry Building, 23 Marina Street, Lagos Island, Lagos.
Email: customercare@boi.ng
Phone: 07002255264